Crafting a Legacy with Andersen Windows and Doors
Climate change has been bringing greater focus on the insulating properties of windows and doors these days. It’s no secret they can significantly improve a home’s energy-saving capabilities. But now there’s another type of climate change to worry about — the economic climate. Builders are being forced to do more with tighter margins, and homeowners are becoming more selective than ever.
At Andersen Professional Building Services (APBS), we take these concerns seriously. We understand that builders are looking for more than just a window and door supplier. You’re looking for a business partner to ensure your work is high value and long-lasting, both for the benefit of your homebuyer clients and to build up your own reputation.
“The acronym H.O.M.E. informs everything we do: Humility, Ownership, Meaningful connections and Expertise,” explains Eric Belcher, General Manager of Andersen Professional Building Services in Phoenix, AZ. “These are the things we intentionally strive for here.”
APBS’s approach to that mission is to simplify complexity and help builders operate more efficiently, reducing callbacks and delivering a better homeowner experience. That kind of value matters even more when the economy tightens.
To fully reflect our commitment to the legacy of both homebuilders and their clients, and to emphasize the trustworthiness of our products and services, Andersen has launched new initiatives that embody these goals.
Trust is Built
This tagline reflects our dedication to excellence by building trust into the builder-supplier relationship. We recognize that trust isn’t a given, particularly in uncertain times. It must be earned. This messaging isn’t just a clever slogan—it’s a promise.
Eric notes, “We understand that trust is built over time; it doesn’t happen overnight. In the building industry, that trust often starts on the jobsite or the builder’s office. Our dedicated teams proactively communicate with builders from day one. Whether it’s helping value-engineer a window package that balances aesthetics, performance and budget or quickly resolving field issues with factory-trained installers, we’re in it with our builders, not just supplying them with product.”
Every builder we work with is assigned a single point of contact who works with them from start to finish, helping simplify what can be a complex process. “We focus on mitigating your risks,” says Eric. “Working with Andersen is different. We strive to be relational, not transactional. We eliminate roadblocks to getting the job done right and make it easy for you to do business with us by taking a personal interest in your success.”
He also stresses that APBS is focused on working with builders for the lifetime of their businesses, sometimes even after they retire and hand management off to the next generation. Solid relationships are key to fostering that level of trust.
Helping Builders Craft Their Legacy
Building a home is the fingerprint a builder leaves on the community long after the final walkthrough. “Our builders are only as good as their last home,” Eric explains. “Andersen is committed to making every build a winner, creating a legacy you can be proud of.”
He notes that Andersen’s reputation has made it a go-to brand because it aligns with customer values: dedication to quality, the ease of doing business with their team, and a commitment to getting the job done right. “That’s the kind of word-of-mouth reputation you simply can’t buy. You have to live and breathe it for every job.” Eric goes on to say that the Andersen experience is different, not just driven by product quality but by the team’s responsiveness — and showing up when it really counts.
The fact is, builders aren’t just constructing houses. They’re also building a lasting reputation that will follow them throughout their career. And while that will help boost business and the bottom line, it’s also about taking pride in a job well done.
Andersen itself has a rich history, having been in business since 1903. In that time, it has earned its own legacy with a reputation for top quality products and exemplary service. Now it’s time to let us help you craft your legacy.